Families Today

Chapter 7: Conflict Prevention

Section 2 Practice Test

1
What is a good communication skill to use in handling conflict?
A)Avoidance
B)Listening
C)Talking
D)Assertiveness
2
When a speaker sends mixed messages what should the listener request?
A)Clarification
B)Repetition
C)An answer
D)All of the above
3
What kinds of messages are necessary to resolve conflicts?
A)Text messages
B)Verbal communication
C)I-messages
D)Nonverbal communication
4
As conflict builds, annoyance can turn to disappointment, or
A)Motivation
B)Listening
C)Confrontation
D)Frustration
5
Physical reactions to conflict can cause which of the following?
A)Hurt feelings
B)Violence
C)Damaged relationships
D)All of the above
6
What is an outlet that leads to improvement called?
A)Constructive outlet
B)Destructive outlet
C)Compromise outlet
D)Conflict outlet
7
What is a contest between rivals called?
A)Event
B)Competition
C)Argument
D)Negotiation
8
People who work together to resolve conflicts are said to use what skill?
A)Listening
B)Self-control
C)Conflict resolution
D)Teamwork
9
Which of the following is a good outlet for emotions?
A)Exercise
B)Sports
C)Dancing
D)All of the above
10
Respectful people do not attack others in areas they know are most able to be wounded, or
A)Vulnerable
B)Tender
C)Injured
D)Available
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