$FL2@(#) SPSS DATA FILE MS Windows Release 11.0 spssio32.dll  9Y@01 Jun 0406:48:41 ID ID A10 4A10 -- Data from Variety of Sources Used in PlanningA12 5A12 -- Customers Involved in Product Quality Planning A17 %A17 -- Customer Data Used in Planning A23 JA23 -- Systematic Process to Translate Customer Requirements into Products A31 <A31 -- Systematic Process to Determine Customer RequirementsA36 AA36 -- Product Quality Program has Improved Customer Satisfaction A37 MA37 -- Product Quality Program has Made Customers More Likely to Recommend Us A40 A40 -- Gender ð?Strongly Disagree $@Strongly Agree ð?Not Very Satisfied @Highly Satisfied ð?Definitely Not Recommend @Definitely Recommend FEMALE ð?MALE   Ðÿÿÿÿÿÿïÿÿÿÿÿÿÿïþÿÿÿÿÿïÿ çehhehfhgdfhhehfhgdgggiigiiehkjekikjdikifjijidjjjfhgijdkjffhghgdligegehhemkiejgjidngghhghhdogghhghhdpkieihjidqkieihjidrjgegfihdsjghjgijdtjghjgijdujiehgiidvhffhghhewkhggfiidxggghggheyjififjjdzifefehhe{ghhigihe|hefhghge}hefhghge~gfghghhejifhejid€hfggfghekgfhgijd‚jjehfikdƒiheigihd„gihigjie…jheffhhd†hihjhjje‡hihjhjjeˆihfhgjid‰kgfhgiidŠjheigiid‹hefhggheŒjhgihjjdjifgfhjdŽghiigiiekhfhfiidhgfjghhe‘iheigihd’hefhgghe“jjfgfijd”gfgihhhe•jggigjie–jggigjie—ifgigjie˜hgeighge™iggjhhidšfghkhihd›hhehfhgdœjiehgijdhgfjghheü