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1 | | Simon's Normative model is characterized by three things: |
| | A) | limited information processing, the use of judgmental heuristics, and satisficing. |
| | B) | optimizing, bounded rationality, and judgmental heuristics. |
| | C) | limited information processing, availability heuristic, and bounded rationality. |
| | D) | rationality, limited information processing, and optimizing. |
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2 | | _______ is choosing a solution that meets a minimum standard of acceptance. |
| | A) | Limited information processing |
| | B) | Bounded rationality |
| | C) | Decision making |
| | D) | Satisficing |
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3 | | The tendency to base decisions on information readily available in memory is called___________. |
| | A) | bounded reality. |
| | B) | availability heuristic. |
| | C) | representativeness heuristic. |
| | D) | judgmental heuristic. |
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4 | | There are two types of knowledge: |
| | A) | managed and limited |
| | B) | tacit and explicit |
| | C) | tacit and bounded rationality |
| | D) | explicit and shared |
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5 | | Which of the following is a decision making style in which people are supportive, receptive to suggestions, show warmth, and prefer verbal to written information? |
| | A) | Conceptual |
| | B) | Analytical |
| | C) | Behavioral |
| | D) | Directive |
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6 | | Part of escalation of commitment, it is said that people "throw good money after bad" because: |
| | A) | they tend to bias facts so that they support previous decisions. |
| | B) | they tend to take more risks when a decision is stated in negative terms. |
| | C) | they tend to get too ego-involved with the project. |
| | D) | all of the above. |
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7 | | All of the following are advantages to group decision making except: |
| | A) | Greater pool of knowledge. |
| | B) | Domination by a vocal few. |
| | C) | Increased acceptance. |
| | D) | Training ground. |
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8 | | _________ is reached when someone presents opinions to a group and gains agreement to support a decision. |
| | A) | Problem Solving |
| | B) | Implications |
| | C) | Consensus |
| | D) | Autonomy |
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9 | | All of the following are effective rules for brainstorming except |
| | A) | stressing quantity over quality. |
| | B) | setting limits. |
| | C) | suspending judgments. |
| | D) | be visual. |
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10 | | Which of the following is the process to generate ideas from physically dispersed experts? |
| | A) | Computer-aided decision making |
| | B) | Nominal group technique |
| | C) | Delphi technique |
| | D) | Brainstorming |
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