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Fill in the Blanks Quiz
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1

Employees or employers will use the tactic to get someone in a good mood prior to them making a request.
2

is the widespread belief that people should be paid back for their negative and positive acts.
3

The ability to get things done with human, informational and material resources is called .
4

Positive reinforcement plans and pay-for-performance reward systems are examples of power.
5

power is the act of obtaining compliance through formal authority.
6

The power of your supervisor, if she or he is very knowledgeable about your job, would be called power.
7

Sharing varied degrees of power with lower level employees to better serve the customer is called .
8

Intentional acts of influence, or , are used to enhance the interest of oneself.
9

A consists of temporary groups of people who are actively pursuing with a single topic.
10

Getting others to see us in a certain manner is the notion of .





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