Match the following terms associated with the listening process with the most appropriate definition. |
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Answer choices for questions
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4 | A) | involves retention and recall of messages
| B) | involves any discernable reaction
| C) | involves giving meaning to sounds or related stimuli
| D) | involves making the conscious choice to listen
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Match the follow terms associated with listening goals with the most appropriate definition or example. |
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Answer choices for questions
5
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11 | A) | Melissa listens to Toby's problems with his sociology teacher and then tells him, "I can help you solve your problem. Tell your teacher you were ill during the exam."
| B) | Melissa enjoys listening to classical opera for pleasure.
| C) | verbally acknowledging how others feel
| D) | the goal of listening for understanding
| E) | the goal of listening to render an opinion or judgment
| F) | a conclusion, projection, or interpretation based on facts
| G) | establishes common ground between people by acknowledging the legitimacy of feelings and giving support to others
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