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1 | |
In selecting members for a group, you should ask: |
| | A) | Which friends of mine would I like to work with the most? |
| | B) | Which people in this organization share the same values and worldview? |
| | C) | Who should participate because of their expertise? |
| | D) | How can I make sure this group is homogeneous? |
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2 | |
Questions of ____ include: "How should the city use the recent land bequest it received?" and "How should we increase the use of recycled paper products in our office?" |
| | A) | value |
| | B) | policy |
| | C) | definition |
| | D) | cause |
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3 | |
Questions of ____ include: "How did our department already spend all its travel budget?" and "Why did we order palm trees for the outside landscaping of our Minnesota office?" |
| | A) | value |
| | B) | policy |
| | C) | definition |
| | D) | cause |
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4 | |
Which one of the following questions is most appropriately worded? |
| | A) | How effective is public transportation throughout the world? |
| | B) | How much does public transportation cost and should we continue to support it? |
| | C) | How many people used public transportation in our county last year? |
| | D) | How valuable is public transportation to the economy of the average city? |
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5 | |
As group size increases, |
| | A) | more people actively contribute to the task at hand. |
| | B) | group members are more satisfied with the group and the group's interaction. |
| | C) | there are a greater number of nonparticipants. |
| | D) | there is much more conformity to group norms. |
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6 | |
In examining how much structure a group needs based on the nature of the task, group members should consider |
| | A) | solution multiplicity. |
| | B) | how much time each group member will devote to the task. |
| | C) | outside forces that may impinge on the final decision. |
| | D) | degree of group member conformity. |
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7 | |
In using interviews to gather information related to your group's topic you should |
| | A) | not plan for the interviews so they're completely spontaneous. |
| | B) | never submit questions to the interviewee in advance as it is best to catch the person off-guard. |
| | C) | regard all the information you gather and accurate. |
| | D) | try to keep the conversation on the topic. |
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8 | |
An example of an index that group members might use in conducting research is |
| | A) | Academy of Management Journal. |
| | B) | The New Yorker. |
| | C) | Reader's Guide to Periodical Literature. |
| | D) | A World Bibliography of Bibliographic Catalogues. |
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9 | |
One pitfall of direct observation in researching a topic is: |
| | A) | this method is rarely useful for gathering information about topics of local concern |
| | B) | inaccurate reporting |
| | C) | group members report their information in a boring manner |
| | D) | no emotional involvement is associated with this method |
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10 | |
To achieve the best from interviews, you should |
| | A) | audiotape the interview but avoid taking notes so you can make eye contact with the interviewee at all times. |
| | B) | be a few minutes late for the interview so the interviewee doesn't think you're too eager to talk with her or him. |
| | C) | ask only the planned questions listed on your interview guide. |
| | D) | research on the topic prior to the interview. |
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11 | |
If you type "group and communication" in an online search engine such as Google or Excite, you will get webpages that only |
| | A) | include both "group" and "communication." |
| | B) | include "group" or "communication." |
| | C) | exclude "group" but include "communication." |
| | D) | include the phrase "group communication." |
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12 | |
____ is an electronic database that group members may use when researching their topic. |
| | A) | ERIC |
| | B) | Yahoo! |
| | C) | Encarta |
| | D) | American Communication Journal |
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13 | |
"The Canadian approach to health care is effective. The U.S. should follow the Canadians and have a socialized health care system as well." This is likely a(n) ____ error in reasoning. |
| | A) | faulty comparison |
| | B) | causal fallacy |
| | C) | personal prejudice |
| | D) | either-this-or-that |
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14 | |
One poor attending habit in listening is |
| | A) | physical impairment of the senses. |
| | B) | avoiding difficult listening. |
| | C) | attending to the speaker's nonverbal cues. |
| | D) | attending to disconfirming stimuli. |
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15 | |
To listen effectively in small groups, members should |
| | A) | remember that listening is easy, natural, and effortless. |
| | B) | empathize with the speaker. |
| | C) | not take notes, as that takes away from giving the speaker full attention. |
| | D) | repeat what the speaker says word-for-word to demonstrate understanding. |
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16 | |
The 20 percent rule suggests that no more than 20 percent of a group's membership should be male. |
| | A) | True |
| | B) | False |
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17 | |
When unsure of the proper subject heading to use in searching a library's online catalog, group members should refer to the Bibliographic Index. |
| | A) | True |
| | B) | False |
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18 | |
One question to ask when determining the quality of information is: "Is the information relevant?" |
| | A) | True |
| | B) | False |
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19 | |
Tentative thinking in small groups means withholding judgment until after the group has completed its discussions. |
| | A) | True |
| | B) | False |
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20 | |
Research has found that listening skills are unimportant in group leadership. |
| | A) | True |
| | B) | False |
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2002 McGraw-Hill Higher Education