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Fundamentals of Operations Management, 4/e
Mark M. Davis, Bentley College
Nicholas J. Aquilano, University of Arizona
Richard B. Chase, USC, School of Business
Scheduling

Chapter Objectives

  • Provide insight into the nature of scheduling and control of intermittent production systems.
  • Emphasize the prevalence of job shop environments, notably in the service sector.
  • Stress the interaction and dependence of job shop planning and technology.
  • Present examples showing the importance of worker scheduling in service sector job shops.
  • Identify the major elements of scheduling workers in a service organization.
  • Illustrate how technology can facilitate the scheduling of workers.




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