Chapter Outline

I. Recognition and Interpretation of Symptoms
     A. Recognition of a Symptom
     B. Interpretation of Symptoms
     C. Cognitive Representations of Illness
     D. The Beginning of Treatment
II. Who Uses Health Services?
     A. Age
     B. Gender
     C. Social Class and Culture
     D. Social Psychological Factors
III. Misusing Health Services
     A. Using Health Services for Emotional Disturbances
     B. Delay Behavior
IV. The Patient in the Hospital Setting
     A. Structure of the Hospital
     B. Functioning of the Hospital
     C. Recent Changes in Hospitalization
     D. The Impact of Hospitalization on the Patient
V. Interventions to Increase Control in Hospital Settings
     A. Coping with Surgery Through Control-Enhancing Interventions
     B. Coping with Stressful Medical Procedures Through Control-Enhancing Interventions
VI. The Hospitalized Child
     A. Anxiety
     B. Preparing Children for Medical Interventions

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