Please answer the following questions.

1		Which one of these terms is associated with studying another organization's products or operations?
			A)	Brainstorming
			B)	Benchmarking
			C)	Pareto analysis
			D)	Continuous improvement
			E)	Control charts
2		Which one of these is a tool for gathering data?
			A)	Control chart
			B)	Fishbone diagram
			C)	Scatter diagram
			D)	Flowchart
			E)	Check sheet
3		Which one of these is a tool for problem solving?
			A)	Benchmarking.
			B)	Cause-and-effect diagram.
			C)	Histograms
			D)	Scatter diagrams
			E)	Control charts
4		The term "80-20 rule" is most closely associated with:
			A)	Control charts
			B)	Pareto analysis
			C)	Check sheets
			D)	Brainstorming
			E)	Histograms