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Multiple-Choice Quiz
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Please answer the following questions.



1

The advantages of standardization include: I. early freezing of the design. II. fewer parts to deal with in inventory. III. reduced training cost and time. IV. more routine purchasing.
A)I, II
B)I, IV
C)I, II, III
D)II, III, IV
E)I, II, III, IV
2

The term that pertains to incorporating customer ideas in product design is:
A)TQM
B)CAD
C)QFD
D)robust design.
E)reverse engineering
3

Product design that uses computers is referred to as:
A)QFD
B)CED
C)RFD
D)CAD
E)TQM
4

Taking apart a competitor's product to better understand how it operates is:
A)Remanufacturing
B)Concurrent engineering
C)Robust design
D)Illegal
E)None of the above.
5

Which of these is a stage in the life cycle of a product or service?
A)Incubation.
B)Growth.
C)Maturity.
D)Saturation.
E)All of the above are stages.
6

The Taguchi Approach is most closely associated with:
A)Total Quality Management
B)Standardization.
C)Quality function deployment.
D)Robust design.
E)Concurrent engineering.
7

Which one of these is not related to mass customization?
A)Standardization
B)Reverse engineering
C)Delayed differentiation
D)Modular design
E)Manufacturability
8

Remanufacturing means:
A)Reassembling a defective product.
B)Redesigning the layout of the factory.
C)Refurbishing used products.
D)Redesigning the product.
E)Retraining the workers.







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