Please answer all questions.
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1 | |
In which of the following organizations does management take place? |
| | A) | military |
| | B) | religious groups |
| | C) | corporations |
| | D) | schools |
| | E) | all of the above |
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2 | |
Organizing is important because it |
| | A) | establishes lines of authority. |
| | B) | improves communication. |
| | C) | reduces duplication of resources. |
| | D) | improves competitiveness. |
| | E) | all of the above. |
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3 | |
Which type of leader makes all decisions and then tells employees what to do and how? |
| | A) | autocratic |
| | B) | administrative |
| | C) | free-rein |
| | D) | democratic |
| | E) | socialistic |
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4 | |
Which of the following would most likely be a middle management position? |
| | A) | foreman |
| | B) | supervisor |
| | C) | CEO |
| | D) | president |
| | E) | plant manager |
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5 | |
Which of the following is the most important function of first-line managers? |
| | A) | planning |
| | B) | organizing |
| | C) | directing and controlling |
| | D) | staffing |
| | E) | specializing |
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6 | |
Which of the following is not a function within the management process? |
| | A) | directing |
| | B) | controlling |
| | C) | detailing |
| | D) | staffing |
| | E) | planning |
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7 | |
Which of the following specify actions that specific individuals, work groups, or departments need to accomplish? |
| | A) | operational plans |
| | B) | tactical plans |
| | C) | strategic plans |
| | D) | mission |
| | E) | statement of objectives |
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8 | |
Which of the following is NOT a skill needed by managers? |
| | A) | conceptual skills |
| | B) | technical expertise |
| | C) | human relations skills |
| | D) | perceptual skills |
| | E) | leadership |
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9 | |
Which of the following involves motivating and leading employees to achieve organizational objectives? |
| | A) | planning |
| | B) | organizing |
| | C) | staffing |
| | D) | directing |
| | E) | controlling |
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10 | |
Which of the following activities is involved in the controlling function? |
| | A) | measuring performance |
| | B) | comparing present performance with standards |
| | C) | identifying deviations from standards |
| | D) | taking corrective action |
| | E) | all of the above |
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11 | |
Which of the following describes an organization's fundamental purpose and basic philosophy? |
| | A) | mission |
| | B) | statement of objectives |
| | C) | strategic plan |
| | D) | tactical plan |
| | E) | operational |
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12 | |
Which area of management is responsible for developing and administering the activities involved in transforming resources into goods, services, and ideas ready for the marketplace? |
| | A) | financial management |
| | B) | production and operations management |
| | C) | human resource management |
| | D) | top management |
| | E) | marketing management |
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13 | |
Which type of leadership is generally needed to stimulate unskilled, unmotivated employees? |
| | A) | autocratic |
| | B) | democratic |
| | C) | free-rein |
| | D) | dictator |
| | E) | socialistic |
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14 | |
Which management level most needs conceptual skills? |
| | A) | first line managers |
| | B) | middle managers |
| | C) | top managers |
| | D) | administrative |
| | E) | bottom |
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15 | |
Which management skill refers to the ability to identify relevant issues and recognize their importance? |
| | A) | technical expertise |
| | B) | conceptual skills |
| | C) | human relations skills |
| | D) | leadership |
| | E) | analytical skills |
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16 | |
In which of the following ways can an organization acquire managers? |
| | A) | promoting employees from within |
| | B) | hiring managers from other organizations |
| | C) | hiring managers graduating from universities |
| | D) | all of the above |
| | E) | none of the above |
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17 | |
Once a decision situation has been recognized and defined, the next step in the decision making process is to |
| | A) | develop a list of options. |
| | B) | analyze options. |
| | C) | select the best option. |
| | D) | implement the decision. |
| | E) | assign options to an individual, group, or department. |
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18 | |
_____ are responsible for planning, pricing, and promoting products and making them available to customers. |
| | A) | Financial managers |
| | B) | Administrative managers |
| | C) | Human resource managers |
| | D) | Marketing managers |
| | E) | First line managers |
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19 | |
Which type of leader involves their employees in decision making? |
| | A) | autocratic |
| | B) | democratic |
| | C) | free-rein |
| | D) | capitalistic |
| | E) | dictator |
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20 | |
Which of the following represents a challenge confronting managers of today? |
| | A) | rapidly changing technology |
| | B) | new laws and regulations |
| | C) | changing nature of the work force |
| | D) | declining educational standards |
| | E) | all of the above |
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2002 McGraw-Hill Higher Education