Feature Summary- Chapter Pedagogy: Each chapter begins with a pertinent quote and a short introduction. At the end of each chapter, a summary outlining major points appears.
- "Issues" Boxes take a closer look at issues ranging from what happens behind the scenes to how media consumers are affected.
- "Issues and the Future" sections, found in every chapter, address changes occurring in society.
- Marginal Notes, appearing throughout the chapters, highlighting major points and subjects.
- The Epilogue, titled "Careers in Telecommunications," discusses job preparation and career opportunities.
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2003 McGraw-Hill Higher Education