Chapter 1: Business Strategy Context for Operations Strategy Chapter 2: Vertical Integration Chapter 3: Process Technology Chapter 4: Capacity Strategy Chapter 5: Facilities Strategy and Globalization Chapter 6: Sourcing Chapter 7: Business Process Focused Strategies and Organizational Design Chapter 8: Coordinating the Supply Chain Chapter 9: Information Technology Chapter 10: Cross-Cutting Capabilities: Lean Operations, Quality, and Flexibility Chapter 11: Strategy Development and Practice |