 | Objectives
(See related pages)
After reading this chapter, you should be able to:
Explain communication needs and relate them to your life.
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| | | Define communication and explain it as a process.
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| | | Identify the elements of communication.
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| | | Explain how communication is a transaction.
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| | | Explain how seeing communication as a transaction helps you understand it better.
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| | | Describe the types of communication.
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| | | Define and be able to explain intercultural communication.
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| | | Discuss the ways you can improve your own communication skills.
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