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Multiple Choice Quiz
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1

The earliest name for the subject of communications was
A)pathos, coined by Cicero.
B)ethos, coined by Quintillian.
C)rhetoric, coined by Aristotle.
D)logos, coined by St. Augustine.
2

Which social development had a clear impact on scholarly studies in the field of communications?
A)the Civil Rights movement
B)the Hippie movement
C)computers
D)the development of cultural studies
E)none of these had a clear impact
F)all of these had a clear impact
3

Studies cited by the author consistently show communication to be of major importance in
A)the classroom
B)the workplace
C)business meetings
D)all of the above settings
4

Communication is best described as
A)a one-way process.
B)a process involving senders-receivers.
C)an exchange primarily involving verbal messages.
D)a sharing of ideas that mainly involves verbal messages and an exchange of feelings that mainly involves non-verbal messages.
5

A symbol is
A)a verbal or non-verbal representation of something.
B)a concrete or abstract representation of something.
C)open to various interpretations.
D)described by all of the above statements.
6

"Freedom" is an example of a/an
A)non-verbal symbol.
B)concrete symbol.
C)abstract symbol.
D)rhetorical symbol.
7

Newspapers and magazines are examples of
A)channels in face-to-face communication.
B)channels in mass communication.
C)feedback in face-to-face communication.
D)feedback in mass communication.
8

When a speaker uses profanity or makes an ethnic slur, a negative reaction from a listener is an example of
A)external noise.
B)internal noise.
C)semantic noise.
D)a failed channel.
9

Which of the following is NOT a principle of transactional communication?
A)Communication is one-dimensional.
B)Communication has a past, a present and a future.
C)Participation is simultaneous and continuous.
D)All communicators play roles.
10

When there is only one sender-receiver this is termed ____ communication.
A)interpersonal
B)intrapersonal
C)small group
D)private
11

Which of the following statements does NOT describe interpersonal communication?
A)The setting is comfortable and informal.
B)The process is complicated with chances for confusion.
C)It offers the best possibility for feedback.
D)There will likely be a minimal amount of internal noise.
12

Which statement does NOT describe public communication?
A)People are often meeting to solve a problem.
B)The primary message is highly structured.
C)Nonverbal feedback is more common and more effective than verbal feedback.
D)The setting is formal.
13

When comparing mass communication with other forms of communication, the biggest difference is in the area of the
A)nature of the sender-receivers.
B)variety of channels that are selected and utilized.
C)extent to which noise interferes with the communication process.
D)types of feedback utilized and their effectiveness.
14

Which of the following phrases does NOT describe intercultural communication?
A)an increasingly important aspect of our diverse society
B)a skill needed in today's workplace
C)an exchange of messages that can easily lead to misunderstandings
D)a type of communication that is more difficult in Eastern societies than in Western societies
15

Which of these is an example of ethical communication?
A)telling a white lie
B)concealing your motives when trying to persuade someone of your position
C)causing embarrassment to your listener
D)using a label that causes mental pain to another person
16

The author's final advice to the reader of Chapter One is
A)a self-assessment can lead to improvement.
B)seeking help should lead to improvement.
C)improving communication skills is a process.
D)a positive attitude is the single most important factor leading to success.
17

The earliest contributions to the field of communication were made by
A)Cicero.
B)St. Augustine.
C)Plato.
D)Aristotle.
18

The author uses the term "sender-receiver" because
A)people involved in communication are doing both of these simultaneously.
B)it accurately reflects the process of alternately sending and receiving messages.
C)it emphasizes the people involved rather than the channel and noise which have a smaller impact on the process.
D)of all of the above reasons.
19

The basic component that is used to communicate ideas and feelings is termed
A)a symbol.
B)a message.
C)a channel.
D)semantics.
20

Which statement does NOT describe roles?
A)A role refers to the part you play or the way you behave with others.
B)Within a relationship, roles are more or less stable.
C)Roles are influenced by social norms.
D)Roles are perceived differently by different people.





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