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Objectives
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After reading this chapter, you should be able to:
Describe the situations in which group decision making is superior to individual decision making.
List the characteristics of a small group.
Distinguish between different types of groups.
Describe the factors that often determine small-group effectiveness.
Explain how the physical setting can help a group function better.
Explain how a group becomes cohesive.
Explain the difficulties groupthink can create.
List and explain the steps in group problem solving.
Identify the strengths and weaknesses of using online discussion groups.







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