 | Objectives (See related pages)
After reading this chapter, you should be able to:
Describe the situations in which group decision making is superior to individual decision making.
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 |  |  | List the characteristics of a small group.
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 |  |  | Distinguish between different types of groups.
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 |  |  | Describe the factors that often determine small-group effectiveness.
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 |  |  | Explain how the physical setting can help a group function better.
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 |  |  | Explain how a group becomes cohesive.
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 |  |  | Explain the difficulties groupthink can create.
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 |  |  | List and explain the steps in group problem solving.
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 |  |  | Identify the strengths and weaknesses of using online discussion groups.
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