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1 | |
Which of the following is NOT an advantage of a small group mentioned in the chapter? |
| | A) | People work more efficiently in a group. |
| | B) | Motivation increases when people work in groups. |
| | C) | Group work provides opportunities to widen one's circle of acquaintances. |
| | D) | Group work provides a way for everyone to give input and be heard. |
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2 | |
Which statement best describes American cultural values concerning groups? |
| | A) | Most Americans are more comfortable with groups in the work place than in social settings. |
| | B) | Groups that are exclusively male or female function better in our culture. |
| | C) | Older people are more likely to make the ultimate decisions in a cross-generational group. |
| | D) | Within the group, all people have an equal voice and the majority decides. |
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3 | |
Which statement concerning group norms is accurate? |
| | A) | At the first meeting of a new group, agreeing on the norms should be the first item of business. |
| | B) | Typically, the norms are written and become part of the group's formal record. |
| | C) | Norms give the group structure and enable it to function more efficiently. |
| | D) | An experienced group member should be able to figure out the norms shortly after joining a new group. |
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4 | |
Which of the following statements about rules is correct? |
| | A) | Like norms, rules exist for every group. |
| | B) | Like norms, rules are assumed and not written. |
| | C) | The more informal the group, the more intricate are the rules. |
| | D) | Acceptable-use policy statements that govern online behavior constitute one category of specific rules. |
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5 | |
A group forms with the task of planning the activities for Homecoming Weekend. This type of group is termed a _____ group. |
| | A) | learning |
| | B) | task-oriented |
| | C) | information-sharing |
| | D) | social |
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6 | |
A group formed to study for a test or an investment club is an example of a _____ group. |
| | A) | learning |
| | B) | task-oriented |
| | C) | social |
| | D) | information-sharing |
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7 | |
A passive group discussion where messages are received via email is termed |
| | A) | web conferencing. |
| | B) | a mailing list. |
| | C) | a bulletin board. |
| | D) | a usenet newsgroup. |
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8 | |
Research shows that effective groups have certain characteristics in common. Which of the following is NOT one of those characteristics? |
| | A) | common demographics which lead to cohesiveness |
| | B) | a focus which comes from a leader |
| | C) | solidarity because of shared interests |
| | D) | appropriateness, which means that the group and the task are well matched |
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9 | |
Which statement concerning the optimum size of a group is correct? |
| | A) | Research indicates that the ideal size of a group is 15. |
| | B) | When a group is too small, tasks might not be distributed fairly because it is easy for one member to dominate. |
| | C) | Even if a group is large, all members are able to participate in discussion, decisions and actions. |
| | D) | When a group is too large, the group can be broken into smaller units or sub-committees. |
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10 | |
Which is the ideal seating arrangement for a larger group? |
| | A) | A circle arrangement with seats that are not too comfortable so people won't fall asleep. |
| | B) | A U-shaped arrangement with some padding on the seats, so that people will feel comfortable. |
| | C) | A circle arrangement with some padding on the seats, so that people will feel comfortable. |
| | D) | A U-shaped arrangement with seats that are not too comfortable so people won't fall asleep. |
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11 | |
Which statement about commitment is TRUE? |
| | A) | It refers to the willingness of group members to work together. |
| | B) | It refers to the feeling of attraction that group members feel towards one another. |
| | C) | A time to socialize before and after the meeting can promote commitment. |
| | D) | It generally results from a feeling of cohesiveness in the group. |
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12 | |
Groupthink refers to the |
| | A) | positive impact that results from a unanimous decision of a group. |
| | B) | negative impact of wanting to preserve harmony at all costs. |
| | C) | positive effect that cohesiveness can have on group dynamics. |
| | D) | negative effect that occurs when each member's voice is not given equal weight and some cultures become devalued. |
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13 | |
Which of the following guidelines is NOT appropriate for brainstorming? |
| | A) | Be as creative as possible in making suggestions. |
| | B) | The group member who records the ideas should not be evaluating them. |
| | C) | All members have equal input into evaluating the ideas. |
| | D) | Continue to generate ideas until there are no new thoughts. |
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14 | |
According to Hybels, one of the biggest mistakes that groups make is to |
| | A) | put too much emphasis on brainstorming and not enough on evaluating the ideas. |
| | B) | choose an unmanageable problem that is too broad to be covered adequately. |
| | C) | fail to take into account the impact of groupthink. |
| | D) | fail to consider the backgrounds of members when the group is culturally diverse. |
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15 | |
The chapter suggests several important questions that should be asked initially. Which of the following is NOT one of these questions? |
| | A) | What solutions seem to work best? |
| | B) | What is the cause of the problem? |
| | C) | Are other groups working on the same problem? |
| | D) | How extensive is the problem? |
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16 | |
Defining terms related to the problem is an important part of the process because |
| | A) | it will help clarify who will need to do research. |
| | B) | it will help focus the differences of opinion. |
| | C) | group members will be sure they agree on the nature of the problem. |
| | D) | groupthink can be avoided more easily. |
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17 | |
A group that is dealing with the question "Should modern language majors be required to study abroad?" is dealing with a question of |
| | A) | fact. |
| | B) | value. |
| | C) | policy. |
| | D) | fact and value. |
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18 | |
A group that is dealing with the question "How can the system of grievances in this company be streamlined?" is dealing with a question of |
| | A) | fact. |
| | B) | value. |
| | C) | policy. |
| | D) | fact and value. |
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19 | |
A group that is dealing with the negative impact of violence in video games and whether they should be regulated by the government is dealing with a question of |
| | A) | fact. |
| | B) | value. |
| | C) | policy. |
| | D) | value and policy. |
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20 | |
Hybels suggests some questions that should be addressed to evaluate the solution a group might propose. Which of the following questions would NOT be helpful at this stage? |
| | A) | How much will it cost to implement the solution? |
| | B) | What is the future role of the chairperson of the group? |
| | C) | Who is responsible to implement the solution? |
| | D) | Is the solution practical? |
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