Chapter Outline (See related pages) Verbal Communication How Words Work People Determine Meanings The Language Environment People, Purposes, and Rules Appropriate Language Specialization Style, Roles, and Group Memberships Gender and Language Dialect Speaking and Writing Working on Your Communication What Do You Want to Say? How Do You Want to Say It? To Whom Are You Talking? What Metamessages Are You Sending? Ethics Chapter Review Questions to Review References Further Reading
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