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Chapter Outline
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Communicating at Work
The Information Interview
  1. Preparing for the Interview
  2. Conducting the Interview
  3. Analyzing the Interview
Information Interviews as Precursors to Job Interviews
The Employment Interview
  1. Evaluating the Job Description
  2. Preparing a Resume
  3. Cover Letters
  4. The Interview
  5. The Follow-Up Letter
Presentations
  1. Thorough Preparation
  2. Natural Delivery
  3. Effective Visuals
Chapter Review
Questions to Review
References
Further Reading





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