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1 | |
Which of the following descriptions of the interview is FALSE? |
| | A) | It is task-oriented, having a goal of learning specific information. |
| | B) | The roles are more fluid than in most types of conversation. |
| | C) | While the two people are communicating, both are also making assessments. |
| | D) | It represents a structured form of transactional communication. |
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2 | |
Several types of interviews are briefly discussed in the chapter. Which of the following interviews is correctly defined? |
| | A) | The stress interview is intended to resolve workplace stress between labor and management. |
| | B) | The exit interview occurs when an employee's job is terminated and typically occurs by having the employee complete a questionnaire. |
| | C) | The goal of an appraisal interview is to ask the employee's coworkers a series of questions to evaluate his/her performance. |
| | D) | A disciplinary interview occurs when a problem area has arisen, and management wants to hear the employee's perspective on the problem. |
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3 | |
Which of the following is NOT an advantage of an interview mentioned in this chapter? |
| | A) | It provides an opportunity for feedback and follow-up questions. |
| | B) | The person who is gathering the data can save time over more traditional research methods. |
| | C) | The interviewer is able to gather personal information, such as reactions to events. |
| | D) | Interviews can provide the most up-to-date information, as compared to library research. |
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4 | |
Which of the following is NOT listed as an advantage of good preparation for an interview? |
| | A) | You will gain credibility, thus the interviewee will be more willing to spend time answering your questions. |
| | B) | You will be able to frame better questions, thus gaining a greater depth of understanding of the topic you are seeking information on. |
| | C) | You will make better use of your own time since you will be able to get to the heart of the information more quickly. |
| | D) | You will save the interviewer's time by being able to eliminate asking about information that is found elsewhere. |
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5 | |
When you decide on the angle for the interview, you are deciding |
| | A) | how to approach the topic, how to narrow it if it is too broad, and what to focus on. |
| | B) | whether you will take a collaborative or a hostile approach to the interviewee. |
| | C) | if it is better to videotape the interview or just take paper and pencil notes. |
| | D) | which person will yield the best information. |
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6 | |
Which format does Hybels advocate as the best for an interview? |
| | A) | The closed format because it allows the interviewer to stay focused. |
| | B) | The open format because the interviewer has more control and feels freer to answer questions. |
| | C) | The semiopen format because it permits spontaneous followup and flexibility. |
| | D) | The semiclosed format because it establishes the greatest amount of intimacy and encourages honest answers. |
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7 | |
"What are the differences between the Gulf War in 1991 and the current war in Iraq?" is an example of a |
| | A) | primary question. |
| | B) | follow up question. |
| | C) | closed question. |
| | D) | leading question. |
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8 | |
"Why doesn't this university have a fairer way to calculate students' GPA?" is an example of a(n) |
| | A) | open question. |
| | B) | primary question. |
| | C) | leading question. |
| | D) | neutral question. |
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9 | |
Which statement about appropriate use of questions is correct? |
| | A) | Leading questions are rarely appropriate, even when used by reporters and talk-show hosts. |
| | B) | Follow-up questions are more useful at the end of the interview. |
| | C) | The number of primary questions should be limited so the interview does not exceed its time limit. |
| | D) | Closed questions can be effective when the interviewee gives excessively long answers and the interviewer wants to regain control of the process. |
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10 | |
Hybels gives a lot of helpful advice on whether to record an interview or just take notes. Which of the following statements would NOT be advice the author would give? |
| | A) | If you are videotaping, you can concentrate more on the nonverbal cues of the interviewee. |
| | B) | If you take notes, it is easy to forget what you wrote unless you review them soon afterwards. |
| | C) | It is important to have two microphones so that you can avoid a lot of background noise when videotaping. |
| | D) | It is important to get permission from the interviewee to videotape and to inform him/her of your intended use of the videotape. |
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11 | |
Which of the following pieces of advice would the author give to a person preparing to conduct an interview? |
| | A) | Be careful about asking follow up questions, since they could make you appear ill-informed. |
| | B) | Don't be too concerned about the time because you might lose the chance to gather some unexpected and valuable information. |
| | C) | It is important to make the interviewee feel at ease; expressing your interest in the topic and thanking the person for agreeing to be interviewed are good ways to accomplish this. |
| | D) | Try to avoid interviewing a person who knows too much about your topic, for you might lose control of the interview if the answers are too long. |
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12 | |
Listing the job responsibilities and the skills needed are involved in |
| | A) | writing a cover letter. |
| | B) | preparing a résumé. |
| | C) | evaluating the job description. |
| | D) | preparing for the interview. |
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13 | |
Which of the following is advice the author gives about preparing a résumé? |
| | A) | Use active language. |
| | B) | Use one of the excellent online Internet sources. |
| | C) | Present information in chronological order within each category. |
| | D) | Redo the résumé each time you apply for a different job. |
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14 | |
Hybels suggests several areas where deviations from the norms of résumé writing could occur. Which of these is NOT suggested? |
| | A) | Depending upon the job you are seeking, you could slightly change your career objective. |
| | B) | If your major isn't relevant to the job being sought, you could list your job-related courses. |
| | C) | Experiment with different fonts, within reason. |
| | D) | Use space wisely so that you can get as much information as possible on one page. |
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15 | |
The text gives advice on creating a scannable résumé because |
| | A) | this is now the preferred format over a hard copy. |
| | B) | more employers are using scanning technology to sort, store and search résumés. |
| | C) | using a hard copy implies to the prospective employer that you are not skilled in the use of technology. |
| | D) | of all of the above reasons. |
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16 | |
Which statement is true when comparing a letter of application and a letter of inquiry? |
| | A) | The letter of inquiry replaces the résumé, while the letter of application accompanies it. |
| | B) | The letter of application needs to make a stronger case for selling the applicant. |
| | C) | Both letters should be concise and clear, no more than four paragraphs. |
| | D) | It is more important to show an interest in a specific company when writing a letter of inquiry. |
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17 | |
It is important to do research about a company that you want to work for in order to |
| | A) | be able to prepare better questions for the interview. |
| | B) | know if the company is public. |
| | C) | get contact names and numbers. |
| | D) | achieve all of the above. |
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18 | |
This chapter lists a number of categories of questions to be prepared to answer during a job interview. Which of the following categories is NOT mentioned? |
| | A) | strengths and weaknesses |
| | B) | family background |
| | C) | knowledge of the organization |
| | D) | career goals |
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19 | |
The text gives specific advice on how to dress for an interview mainly because |
| | A) | this is more important than your knowledge of the company where you are interviewing. |
| | B) | this takes precedence over the way you answer questions. |
| | C) | first impressions are the most important and they are mostly nonverbal. |
| | D) | this reveals your level of confidence and the strength of your self-concept. |
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20 | |
The key-idea outline is an essential part of the preparation for |
| | A) | an audience analysis. |
| | B) | an extemporaneous presentation. |
| | C) | natural delivery. |
| | D) | effective visuals. |
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