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Chapter 15 Quiz
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1

An example of a new enterprise created by technology would be:
A)financial service companies.
B)manufacturing consultants.
C)efficiency experts.
D)Internet service providers.
2

When looking for innovative ways to apply technology to a person's field of expertise, it is usually best to present your ideas to managers as
A)a way to save money.
B)a way to make better decisions.
C)a way to use brand new untested ideas.
D)None of the above.
3

People often react to changing technology with naïveté, frustration, cynicism, or:
A)disappointment.
B)proactivity.
C)fear.
D)sarcasm.
4

One way to stay current with technology is to
A)become a computer expert.
B)read a lot of technical magazines and journals on software engineering.
C)concentrate on how computer technology is being used within your profession.
D)None of the above.
5

Technology introduces new ways for businesses to compete by providing all of the following, except
A)new employees.
B)new products.
C)new enterprises.
D)new customer and supplier relationships.
6

An informal line of communication within an organization is known as the
A)network.
B)grapevine.
C)connection.
D)association.
7

A __________ evaluates an organization's information needs, designs software and hardware to meet those needs, and then implements the resultant information systems.
A)web designer
B)computer expert
C)systems analyst
D)middle manager
8

A ________ works closely with systems analysts to create new software or modify old applications to meet new needs of the organization.
A)webmaster
B)programmer
C)help desk specialist
D)computer technician
9

The following are examples of a computer support specialist, except
A)technical writer.
B)computer trainer.
C)computer technician.
D)database administrator.
10

The individual responsible for creating and maintaining networks is the
A)systems analyst.
B)computer support specialist.
C)network administrator
D)Webmaster.
11

Help desk specialists typically prepare and present classes to teach application software to users.
A)True
B)False
12

Technological advances may do away with some jobs such as bank tellers and cashiers, but those same advances create opportunities for other people.
A)True
B)False
13

Maintaining contact with other people in the same field does not help a person make the most of technological advances in their field.
A)True
B)False
14

A proactive person looks at technology in a positive, realistic way and understands the possibilities of technology.
A)True
B)False







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