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1 | |
Technology introduces new ways for businesses to compete in the following ways, except |
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| | A) | new employees |
| | B) | new products |
| | C) | new enterprises |
| | D) | new customer and supplier relationships |
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2 | |
An example of a new enterprise created by technology would be |
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| | A) | financial service companies |
| | B) | manufacturing consultants |
| | C) | efficiency experts |
| | D) | Internet service providers |
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3 | |
People often react to changing technology with naïveté, frustration, cynicism, or: |
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| | A) | disappointment |
| | B) | proactivity |
| | C) | fear |
| | D) | sarcasm |
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4 | |
One way to stay current with technology is to |
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| | A) | become a computer expert |
| | B) | read a lot of technical magazines and journals on software engineering |
| | C) | concentrate on how computer technology is being used within your profession |
| | D) | None of the above |
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5 | |
An informal line of communication within an organization is known as the |
|
| | A) | network |
| | B) | grapevine |
| | C) | connection |
| | D) | association |
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6 | |
When looking for innovative ways to apply technology to a person's field of expertise, it is usually best to present your ideas to managers as |
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| | A) | a way to save money |
| | B) | a way to make better decisions |
| | C) | a way to use brand new untested ideas |
| | D) | None of the above |
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7 | |
A __________ evaluates an organization's information needs, designs software and hardware to meet those needs, and then implements the resultant information systems. |
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| | A) | Web designer |
| | B) | computer expert |
| | C) | systems analyst |
| | D) | middle manager |
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8 | |
A ________ works closely with systems analysts to create new software or modify old applications to meet new needs of the organization. |
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| | A) | Webmaster |
| | B) | programmer |
| | C) | help desk specialist |
| | D) | computer technician |
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9 | |
The following are examples of a computer support specialist, except |
|
| | A) | technical writer |
| | B) | computer trainer |
| | C) | computer technician |
| | D) | database administrator |
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10 | |
The individual responsible for ensuring computer security, privacy, and certifying that new communication systems as well as existing systems operate effectively is the |
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| | A) | systems analyst |
| | B) | computer support specialist |
| | C) | network manager |
| | D) | Webmaster |
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11 | |
Technological advances may do away with some jobs such as bank tellers and cashiers, but those same advances create opportunities for other people. |
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| | A) | True |
| | B) | False |
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12 | |
A proactive person looks at technology in positive realistic ways and understands the possibilities of technology. |
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| | A) | True |
| | B) | False |
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13 | |
Maintaining contact with other people in the same field does not help a person make the most of technological advances in their field. |
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| | A) | True |
| | B) | False |
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14 | |
While paying attention to the office grapevine can keep you informed of possible openings or changes within the organization, a person must be careful to assess the validity of the information and not be a contributor to office gossip. |
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| | A) | True |
| | B) | False |
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15 | |
Help desk specialists typically prepare and present classes to teach application software to users. |
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| | A) | True |
| | B) | False |