 | Chapter Objectives
(See related pages)
After reading this chapter you should be able to:- Describe how demographic changes influence intercultural communication in business contexts.
- Identify and describe the role of power in intercultural business contexts.
- Identify the primary work-related values.
- Discuss how work-related values influence intercultural business encounters.
- Discuss the role of language and communication style in intercultural business.
- Give example of how rules for business etiquette vary from culture to culture.
- Understand how diversity, prejudice, and discrimination play out in various domestic and global business contexts.
- Describe the impact of social and political events on business encounters.
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