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Test Your Understanding
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After reading the chapter, test your understanding. Are you able to discuss:
  • How adult relationships model ways for children to interact with others.
  • That adult modeling teaches children how to deal with conflict and appreciate diversity.
  • Why adults should be authentic.
  • How to distinguish an argument from a dialogue.
  • How coworkers can use dialogue to work out differences.
  • Why early childhood educators have to focus on families and not just children.
  • Some ways to make families feel included in the early childhood program.
  • Why early childhood educators need to be sensitive to complaining parents.
  • How to handle conflicts with parents.
  • What kinds of cultural and language issues can arise between providers and parents.
  • How to use the "RERUN" process for resolving conflicts.
  • The four possible outcomes to parent-provider conflicts.
  • How early childhood educators facilitate communication with families.
  • The purpose of parent support groups.







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