Directions: Choose the one best answer from among the four choices provided.

1		Memos, compliance reports, and progress reports are:
			A)	Informative and indirect.
			B)	Informative and direct.
			C)	Analytical and direct.
			D)	Analytical and indirect.
2		In addition to identifying you and your organization, an executive summary also presents:
			A)	Objectives, proposed activities, and conclusions.
			B)	Problem, objectives, and analysis.
			C)	Objectives, activities, and analysis.
			D)	Problem, activities, and conclusions.
3		Presenting your context, basic topic, and suggested solutions immediately is application of the:
			A)	Indirect approach.
			B)	Indirect strategy.
			C)	Direct approach.
			D)	Direct strategy.
4		In indirect strategy application, you present your context and basic topic but you do not:
			A)	Write or speak precisely.
			B)	Use Statistical material.
			C)	Specifically indicate your suggestions.
			D)	Ask for a response from audience.
5		Beginning the problem and topic section with analysis of background material and end with a very precise description of the issue to be related, is applying:
			A)	Illogical structure.
			B)	Indirect structure.
			C)	Illogical strategy.
			D)	Indirect strategy.
6		The sentence, "We might use sensitivity training to address tensions in the shipping department." is an example of a:
			A)	Conclusion.
			B)	Vague goal.
			C)	Specific goal.
			D)	Specific objective.
7		The statement, "Although sales of the robot toy have declined 15% over the past year, sales of our video games have increased 17% in the same period and will make future growth a real possibility." is an example of:
			A)	Bad news cushioned by neutral news.
			B)	Neutral news cushioned by good news.
			C)	Bad news cushioned by good news.
			D)	Neutral news emphasized by bad news.
8		Sometimes, even in an informative report that requires no investment by the audience, the data you provide may encounter resistance from the audience because you did not:
			A)	Thoroughly consider the type of audience.
			B)	Consider the type of report carefully.
			C)	Take time to check your sources.
			D)	Ask the audience for an immediate response.
9		Compliance reports, meeting minutes and progress reports are:
			A)	Informative reports using indirect strategy.
			B)	Informative reports using direct strategy.
			C)	Persuasive reports using indirect strategy.
			D)	Persuasive reports using direct strategy.
10		Background of a report is essential information that the reader will need in order to:
			A)	Understand the Executive Summary.
			B)	Understand any visual or chart in the report.
			C)	Understand any analysis or conclusion.
			D)	Understand the purpose of the report.
11		When you are considering whether to use a chronological, statistical, or situational approach, you are most likely working on the section of the report which is the:
			A)	Introduction.
			B)	Executive Summary.
			C)	Topic Statement.
			D)	Background.
12		The type of document you create will:
			A)	Dictate the audience you are trying to reach.
			B)	Be dictated by the type of audience.
			C)	Not matter to the audience.
			D)	Not be dictated by the type of audience.
13		If the contents of a report require no response from the reader,:
			A)	A report is not necessary.
			B)	It is best to use a direct strategy in writing the report.
			C)	The report is persuasive.
			D)	It is best to use an indirect strategy in writing the report.
14		Use of direct or indirect strategy:
			A)	Dictates the purpose of the report.
			B)	Is strictly the choice of the message sender (writer).
			C)	Is a collaborative decision.
			D)	Is dictated by the purpose of the report.
15		Informative reports are usually delivered by using the:
			A)	Indirect approach.
			B)	Indirect strategy.
			C)	Direct strategy.
			D)	Direct approach.
16		Solutions and recommendations should be:
			A)	As detailed as possible and delivered directly.
			B)	As detailed as possible and delivered indirectly.
			C)	Not too detailed and delivered directly.
			D)	Not too detailed and delivered indirectly.