Site MapHelpFeedbackMultiple Choice Quiz
Multiple Choice Quiz
(See related pages)

Directions: Choose the one best answer from among the four choices provided.



1

Verbal sounds and writing are human channels of communication that depend on:
A)A system of language symbols to communicate meaningful messages.
B)A system of words and gestures to communicate.
C)The listener's interpretation.
D)The speaker's clarity.
2

Public Relations professionals have the job to make announcements, deliver good news, and:
A)Put a "spin" on every message.
B)Manage the contents of news.
C)Put a "spin" on bad, or not-so-good news.
D)Conduct searches for good communicators.
3

The two primary types of word meanings are:
A)Connotative and Emotional.
B)Connotative and Denotative.
C)Denotative and Emotive.
D)Experiential and Cultural.
4

In American business the subtextual verbal style is sometimes used to deliver:
A)Bad news or to try to persuade an audience.
B)A constructive argument.
C)Good news or to try to persuade an audience.
D)New or controversial material.
5

Topic relevance, turn taking, length of talk time, silence, and clarity are all included in rules for:
A)Social behavior.
B)Talking and Interaction.
C)Semantic clarity.
D)Grammatical accuracy.
6

To say that someone "choked" during a conversation with her boss is very different from saying that she "choked" on a fish bone during lunch. The meaning of "choked" changed because of:
A)Cultural differences.
B)Definition differences.
C)Contextual differences.
D)Audience differences.
7

Slang is generally used for descriptive purposes or to imply certain meanings about the term used and:
A)The object to which it refers.
B)The receiver to which it refers.
C)The culture to which it refers.
D)The message to which it refers.
8

Bypassing occurs when:
A)Someone does not get the raise he deserved.
B)Different meanings are associated with words in other languages.
C)The speaker passes over an answer to a direct question.
D)The speaker uses simple rather than complex language.
9

Inflexibility results from:
A)Too much authority in teaching.
B)Not being aware of our surroundings.
C)Being rigid about rules.
D)Rigidity in awareness of the world around us.
10

Some reasons why we can get stage fright are low self-esteem, cultural divergence,:
A)Introversion and aggression.
B)Alienation and a bad attitude.
C)Poor writing skills, and competence.
D)Introversion and alienation.
11

To be convincing, arguments are built on grounds, claims, and warrants, as well as backing to the warrant, rebuttal, and:
A)Qualifications.
B)Qualifiers.
C)Conclusions.
D)Correctness of claim.
12

The process of reasoning from general principles to specific instances is:
A)Not wise.
B)Deductive.
C)Inconclusive.
D)Inductive.
13

When a speaker uses a two sided argument, she:
A)Does not expect to persuade an audience.
B)Is not very decisive.
C)Relies heavily on rebuttal evidence to persuade the audience.
D)Is not very sincere.
14

The personal association we attach to a word is:
A)Connotative.
B)Definitive.
C)Denotative.
D)Incorrect usage.
15

Individuals who use jargon to describe concepts are:
A)Impolite and pedantic.
B)Are using slang.
C)Members of a specific community.
D)Members of a special society.
16

Making connections between ideas and evidence is called:
A)Thinking.
B)Communication.
C)Being smart.
D)Reasoning.







Business Communication DesignOnline Learning Center

Home > Chapter 6 > Multiple Choice Quiz