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| 1 | |
Managers must monitor and be prepared to respond to challenges presented from the organization's external environment. Of the following, _____ would not be identified as a challenge derived from an external source. |
| | A) | competition |
| | B) | diversity |
| | C) | globalization |
| | D) | organizational culture |
| | E) | labor unions |
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| 2 | |
Which one of the following legislative actions regulates the financial stability of employee benefit and pension plans? |
| | A) | FMLA |
| | B) | WARN |
| | C) | ERISA |
| | D) | COBRA |
| | E) | ADA |
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| 3 | |
Of the following, which one does not indicate a case of discrimination? |
| | A) | Steve is not hired because he is Asian-American. |
| | B) | Don is not given an interview due to his Muslim religious beliefs. |
| | C) | Martin is told he is too short for the position available even though individuals of shorter stature already work for the company. |
| | D) | George is not given the position because he does not possess the degree of education required for the job. |
| | E) | Jenny is not hired because she is a married woman. |
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| 4 | |
______ has a primary goal of fair employment opportunities for all potential employees from protected classes of individuals. |
| | A) | Affirmative Action |
| | B) | Disparate treatment |
| | C) | Disparate impact |
| | D) | Adverse impact |
| | E) | Unionism |
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| 5 | |
Norma is treated very differently from her coworkers at Carson Corporation. She receives less monetary remuneration per hour than any of her peers. The company defends its judgment by stating Norma is female and can only do half the work of her male coworkers. Norma has never undertaken skills tests to prove she is as the company claims. This is an example of _______. |
| | A) | adverse impact |
| | B) | harassment |
| | C) | disparate impact |
| | D) | affirmative action |
| | E) | disparate treatment |
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| 6 | |
Renee was hired over Jason for the movie role of McNabb's mother by the TB Studio Corporation. TB can justify this action by claiming the decision was ______. |
| | A) | job related |
| | B) | based on seniority |
| | C) | a bfoq |
| | D) | a unionized maneuver |
| | E) | prima facie evidence |
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| 7 | |
Basic defenses organizations are permitted to use against charges of illegal discrimination include all but which of the following? |
| | A) | Nepotism |
| | B) | Seniority |
| | C) | Job relatedness |
| | D) | Validation |
| | E) | Bona fide occupational qualification |
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| 8 | |
U.S. workers seek representation from a union for several reasons. Of the following, which one is not a valid reason why these workers would seek such representation? |
| | A) | A high level of job dissatisfaction |
| | B) | Currently experiences feelings of job security |
| | C) | Dealing with poor working conditions |
| | D) | No empowerment given to employees |
| | E) | Seeking future job protection |
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| 9 | |
Which of the following legislative maneuvers requires each union to report its financial activities and the financial interests of its leaders to the Department of Labor? |
| | A) | Wagner Act |
| | B) | Taft-Hartley Act |
| | C) | AFL-CIO |
| | D) | Landrum-Griffin Act |
| | E) | NLRB |
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| 10 | |
Unions that focus on "bread and butter" issues such as wages, benefits, and job security is called ___________. |
| | A) | business unionism |
| | B) | job-based unionism |
| | C) | corporate-based unionism |
| | D) | global unionism |
| | E) | labor unionism |
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| 11 | |
In the United States, labor relations are characterized by all but which one of the following items? |
| | A) | Collective bargaining |
| | B) | Management control |
| | C) | Voluntary contracts |
| | D) | Adversarial relations |
| | E) | Job-based unionism |
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| 12 | |
All of the following except _____ are considered to be key components of the human resource management process. |
| | A) | Compensation |
| | B) | Career advancement |
| | C) | Training |
| | D) | Career development |
| | E) | Empowerment |
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| 13 | |
When an organization attempts to predict how many and what type workers it will need in the future, it is actually forecasting its _____. |
| | A) | labor supply |
| | B) | HR tactics |
| | C) | labor demand |
| | D) | skills inventory |
| | E) | job specifications |
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| 14 | |
If an organization is facing conditions that cause its labor supply to exceed its labor demands, the organization can undertake certain responses to combat this. All of the following would be appropriate responses except _____. |
| | A) | work sharing |
| | B) | subcontracting |
| | C) | severance pay |
| | D) | layoffs |
| | E) | reduction in hours |
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| 15 | |
The knowledge, skills, and abilities needed to perform a job are referred to as the _______. |
| | A) | job description |
| | B) | content validity |
| | C) | job specification |
| | D) | job preview |
| | E) | job analysis |
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| 16 | |
Marry creates documents for newly hired employees of her company. These documents identify and define the duties and responsibilities associated with the job. Marry is most probably preparing ________ for the employees. |
| | A) | job specifications |
| | B) | job previews |
| | C) | job analysis |
| | D) | job descriptions |
| | E) | empirical validity |
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| 17 | |
_________ means that the selection process represents the actual activities or knowledge required to successfully perform the job. |
| | A) | Intrinsic validity |
| | B) | Empirical validity |
| | C) | Reliability |
| | D) | Content validity |
| | E) | Performance validity |
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| 18 | |
Of the selection tools and techniques utilized by organizations, ____ are believed to be the most widely used. |
| | A) | work samples |
| | B) | interviews |
| | C) | reference checks |
| | D) | applications |
| | E) | written tests |
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| 19 | |
Of the selection tools and techniques utilized by organizations, ____ gauge an individual's values, motivation, and attitudes. |
| | A) | ability tests |
| | B) | performance stimulation tests |
| | C) | psychological tests |
| | D) | honesty tests |
| | E) | personality tests |
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| 20 | |
The process of orientation serves many useful purposes. Which of the following is not considered to be a purpose of this process? |
| | A) | Helps organizations select the best qualified candidate for the job |
| | B) | Helps employees learn about the company |
| | C) | Helps reduce initial transition anxiety |
| | D) | Helps employees learn what is expected of them |
| | E) | Helps familiarize employees to coworkers |
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| 21 | |
Off-the-job training actually takes place away from the job site. A variety of techniques and approaches may be engaged by organizations that desire to offer such training. Which of the following is not one of these techniques or approaches? |
| | A) | Computer-assisted instruction |
| | B) | Lectures |
| | C) | Internships |
| | D) | Cross-functional training |
| | E) | Simulations |
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| 22 | |
Which phase of career development involves determining the steps employees must take to reach their career goals? |
| | A) | Assessment |
| | B) | Direction |
| | C) | Vision |
| | D) | Self-assessment |
| | E) | Development |
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| 23 | |
Which of the following would not be used in the development phase of career development? |
| | A) | Individual career counseling |
| | B) | Mentoring |
| | C) | Coaching |
| | D) | Job rotation |
| | E) | Tuition assistance programs |
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