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Decision Making


Chapter 6 Key Objectives
  • Utilize the six steps of decision-making.
  • Apply the criteria of quality and acceptance to a decision.
  • Recognize the nature of management decisions: programmability, uncertainty, risk, conflict, decision scope, and crisis situations.
  • Reap the benefits and avoid the problems of group decision-making.
  • Develop time management skills to generate adequate time to make decisions.
  • Know when to delegate, and how to do so wisely.







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