Learning Objective (See related pages) After studying this chapter, you will be able to: 1. Define conflict. 2. Outline the five stages of conflict. 3. Discuss the useful effects of conflict. 4. Explain the basic perspectives for analyzing conflict in organizations. 5. Describe five strategies for dealing with interpersonal conflict. 6. Discuss the nature and sources of job-related stress. 7. Define burnout and workaholism. 8. Suggest several guidelines for managing organizational and personal stress.
	To learn more about the book this website supports, please visit its Information Center. 2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Policy. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

		Log In You must be a registered user to view the premium content in this website. If you already have a username and password, enter it below. If your textbook came with a card and this is your first visit to this site, you can use your registration code to register. Username: Password: Forgot your password?

		Site Preferences (Log out) Send mail as: TA email: Other email: "Floating" navigation? Drawer speed:

		Notes (What is this?)      Add a note 1. (optional) Enter a note here: 2. (optional) Select some text on the page (or do this before you open the "Notes" drawer). 3. Highlighter Color: NoneYellowRedGreenBlue 4.

		Search Search for: Search in: This siteThe web (PowerSearch)

Home > Chapter 15 > Learning Objective

Course-wide Content Glossary

Choose a ChapterChapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7Chapter 8Chapter 9Chapter 10Chapter 11Chapter 12Chapter 13Chapter 14Chapter 15Chapter 16Chapter 17Chapter 18Chapter 19Chapter 20

Quizzes Multiple Choice Quiz True or False More Resources Learning Objective Flashcards

Instructor Resources Instructors Manual PowerPoint Presentations Manager's Hot Seat Notes Course-wide Content Glossary

Choose a ChapterChapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7Chapter 8Chapter 9Chapter 10Chapter 11Chapter 12Chapter 13Chapter 14Chapter 15Chapter 16Chapter 17Chapter 18Chapter 19Chapter 20

Quizzes Multiple Choice Quiz True or False More Resources Learning Objective Flashcards