Learning Objective (See related pages) After studying this chapter, you will be able to: 1. Differentiate between programmed and nonprogrammed decisions. 2. Discuss the importance of recognition and timeliness in decision making. 3. State the steps followed in the scientific method of decision making. 4. Name several potential advantages and disadvantages of group decision making. 5. List several traps that supervisors frequently fall into when making decisions. 6. Discuss the role that the supervisor plays in establishing a creative environment. 7. Describe several group-oriented techniques that can be employed by supervisors to encourage creativity. 8. Itemize some of the more frequently encountered barriers to organizational creativity.
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