After studying this chapter, you will be able to:
1. Discuss the supervisor’s role in introducing change.
2. Explain why employees tend to resist change.
3. Present several things that the supervisor can do to foster employee acceptance of change.
4. Discuss three factors that affect the time it takes to successfully implement a change.
5. List six different strategies that may be used to implement a change.
6. Describe Lewin’s Force Field Analysis theory.
7. Briefly describe four essential principles that organizations must follow to manage innovation.
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