Learning Objective (See related pages) After studying this chapter, you will be able to: 1. Define departmentalization and describe several ways it is implemented in organizations. 2. Understand the difference between authority and responsibility and between line and staff personnel. 3. Explain the concept of centralized versus decentralized authority. 4. Define empowerment and explain how it can be encouraged. 5. Identify and describe several principles of supervision based on authority. 6. Recount the basic steps in the delegation process. 7. Discuss why supervisors are often reluctant to delegate authority. 8. Describe some supervisory tasks that can’t be delegated. 9. Describe several tips for making delegation more effective.
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