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Multiple Choice Quiz
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1.
In situations where true _______ takes place, employees gain confidence in their ability to perform their jobs and influence the organization's performance.
A)democracy
B)empowerment
C)responsibility
D)centralization
E)authority
2.
Once you accept responsibility, you
A)can delegate the work to someone else.
B)can get the work done when you have time.
C)become obligated to perform the assigned work.
D)can give it back for the supervisor to assign it to someone else.
E)will be more likely to be chosen for promotions.
3.
Which of the following states that authority and responsibility must coincide?
A)The parity principle
B)The unity of command principle
C)The scalar principle
D)The span of control principle
E)The exception principle
4.
All of the following, except _______, are typical supervisory responsibilities.
A)maintaining production records
B)counseling employees
C)processing grievances with shop stewards
D)authorizing repair and maintenance work
E)perform employee duties
5.
The _______ principle can be violated by insecure employees who refer everything to their supervisor because they are afraid to make decisions and by supervisors who continue to make decisions that have supposedly been delegated.
A)unity of command
B)span of control
C)exception
D)scalar
E)parity
6.
The fact that some people require closer supervision than do others refers to
A)ability of the supervisor.
B)complexity.
C)proximity.
D)quality of employees.
E)variety.
7.
Which of the following is the first step in assigning work?
A)Decide when the work should be completed
B)Decide how the work should be done
C)Identify who the work should be delegated to
D)Decide how to divide the work between employees
E)Identify the work that should be delegated
8.
The most difficult part of delegating is
A)deciding what work to delegate.
B)granting permission to take certain actions necessary to perform the assigned duties.
C)deciding which employee to delegate the work to.
D)motivating employees.
E)none of these.
9.
Which of the following is not a reason why supervisors are reluctant to delegate?
A)Desire to set the right example
B)The human attraction for power
C)It is easier to do it myself
D)Preconceived ideas about employees
E)Fear of an employee looking bad
10.
All of the following are specific things that can be done to make it easier to delegate, except
A)give employees some freedom in deciding how to implement their authority.
B)assign related areas of authority and responsibility to each individual.
C)practice good communication skills when delegating.
D)always expect perfection.
E)don't be afraid of overdelegating.





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