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CASE STUDY: Overcoming Memory Loss
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In the Classroom

Erin McAdams is outgoing, bright, and popular, but she also has a reputation for being forgetful. She forgets appointments, projects, and due dates. She is continually losing her keys and important papers. She is often late and forgets meetings and even social events. She always tells herself, "I'm just not good at remembering names" and "I really am going to try harder to get more organized and remember my commitments." She blames her bad memory for doing poorly on tests and wishes that people would just understand that she's doing the best she can. She insists that she's tried but just can't change.

1
What would you suggest to help Erin improve her memory skills?
2
What strategies in this chapter would be most helpful?

In the Workplace

Erin is now in hotel management. She loves the excitement, the diversity of the people she meets, and the daily challenges. She has recently been assigned to plan and coordinate special events, which include parties, meetings, and social affairs. This new job requires remembering many names, dates, and endless details.

3
How can Erin learn to develop her memory skills?
4
Suggest a program for her that would increase her memory skills.







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