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CASE STUDY: Coping With Anxiety
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In the Classroom

Sharon Oshinowa is a bright, hardworking student. She studies long hours, attends all her classes, and participates in class discussions. Sharon is very creative and especially enjoys her computer graphics course. When it comes to taking tests, however, she panics. She stays up late, cramming; tells herself that she might fail; and gets headaches and stomach pains. Her mind goes blank when she takes the test, and she has trouble organizing her thoughts. Sharon could get much better grades and enjoy school more if she could reduce her stress and apply some test-taking strategies.

1
What techniques from this chapter would be most useful to Sharon?
2
What one habit could she adopt that would empower her to be more successful?

In the Workplace

Sharon now works as a graphic designer for a large company. She likes having control over her work and is an excellent employee. She is dedicated, competent, and willing to learn new skills. There is a great deal of pressure in her job to meet deadlines, learn new techniques, and compete with other firms. She handles most of these responsibilities well unless she is being evaluated. Despite her proficiency, Sharon panics before her performance appraisals. She feels pressure to perform perfectly and does not take criticism or even advice well.

3
What strategies in this chapter would be most helpful to Sharon?
4
What would you suggest she do to control her performance anxiety?







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