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Multiple Choice Quiz
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1
Unethical business practices affect:
A)Customers.
B)Employees.
C)Shareholders.
D)All of the above.
2
Which of the following is an area of ethical concern for management when dealing with salespeople?
A)Sales pressure.
B)Deception.
C)Abusing salesperson rights.
D)All of the above.
3
Management must address ethical issues related to:
A)Salespeople.
B)Company policies.
C)International ethics.
D)All of the above.
4
The Uniform Commercial Code:
A)Establishes dress requirements for specific types of salespeople.
B)Is the most significant set of laws affecting salespeople.
C)Addresses U.S. versus international differences in sales laws.
D)All of the above.
5
Which of the following laws does not affect salespeople?
A)Clayton Act.
B)Sherman Act.
C)Federal Financial Institutions Examinations Act
D)Robinson-Patman Act
6
If a salesperson engages in collusion, he or she agrees with a competitor to:
A)Fix prices.
B)Divide up customers.
C)Divide up territories.
D)All of the above.
7
A sales rep tells a customer that he must stop carrying competing products if he wants to have the sales rep products. The sales rep is engaged in:
A)Collusion
B)Competitor defamation.
C)Slander.
D)Restraint of trade
8
At a trade show, Sally hacks into a competitor's computer, disabling their software. Sally is engaged in:
A)Collusion
B)Restraint of trade.
C)Slander.
D)Competitor obstruction.
9
Unfair or untrue written statements, can lead to charges of:
A)Slander.
B)Libel.
C)Collusion.
D)Restraint of trade.
10
Charging different customers different prices for the same product is called:
A)Price leadership.
B)Price management.
C)Price discrimination.
D)Competitive trade policy.





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