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| 1 | |
Which feature displays upcoming appointments and tasks as well as a date navigator? |
| | A) | Inbox |
| | B) | Navigation pane |
| | C) | Reading pane |
| | D) | To-Do Bar |
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| 2 | |
Which of the following is the best example of an Outlook rule? |
| | A) | Create all new Contacts with a template business card. |
| | B) | Move all e-mail messages from Jane Smith to the Conference folder. |
| | C) | Display all Out of Office times with a purple bar. |
| | D) | Show the To-Do Bar at the right side of the Outlook window. |
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| 3 | |
What menu includes the Options command? |
| | A) | Actions |
| | B) | Edit |
| | C) | File |
| | D) | Tools |
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| 4 | |
What format can be used for your e-mail messages? |
| | A) | HTML |
| | B) | ICS |
| | C) | DAT |
| | D) | XLSX |
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| 5 | |
Why might you choose the RTF format for your e-mail messages? |
| | A) | It automatically creates your signature. |
| | B) | It specifies a right-to-format setting for the recipient. |
| | C) | It allows for scheduling appointments and meetings. |
| | D) | It allows you to use font colors, sizes, and styles |
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| 6 | |
What three items might appear in the To-Do Bar? |
| | A) | Date Navigator, appointments, and task list |
| | B) | Calendar, contacts, and categories |
| | C) | E-mail messages, Date Navigator, and task list |
| | D) | Menu, Ribbon, and command tabs |
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| 7 | |
What is the best description of an Outlook rule? |
| | A) | A condition that specifies an action. |
| | B) | An action that has no exceptions. |
| | C) | An exception to the condition. |
| | D) | A condition without an action. |
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| 8 | |
What keyboard shortcut opens the Move Items dialog box? |
| | A) | [Ctrl]+[V] |
| | B) | [Shift]+[V] |
| | C) | [Ctrl]+[Alt]+[V] |
| | D) | [Ctrl]+[Shift]+[V] |
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| 9 | |
Which button on the Ribbon allows you to specify when an e-mail message is sent? |
| | A) | Delay Date |
| | B) | Delay Delivery |
| | C) | Request Delay |
| | D) | Slow Send |
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| 10 | |
What is the keyboard shortcut to create a new search folder? |
| | A) | [Alt]+[P] |
| | B) | [Ctrl]+[P] |
| | C) | [Shift]+[P] |
| | D) | [Ctrl]+[Shift]+[P] |
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