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Chapter Quiz
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1
Adjustments, rather than deletions, are used to properly make changes to patients' accounts.
A)True
B)False
2
The patient aging report is a age-related profile of the medical practice's patients.
A)True
B)False
3
A retention schedule is a log of how long policyholders have been patients of a particular practice.
A)True
B)False
4
Uncollectible accounts refer only to monies owed by patients, not by payers.
A)True
B)False
5
A patient statement is a bill that is sent to a patient for medical services that have been provided.
A)True
B)False
6
The insurance aging report is the start of the process of collecting payments due from patients.
A)True
B)False
7
Consumer collections, as opposed to business collections, are regulated by federal and state laws.
A)True
B)False
8
A patient may owe a practice one amount in the 60 - 90 day range and another amount that is current.
A)True
B)False
9
HIPAA compliance records must be retained for six years.
A)True
B)False
10
A patient statement is the same as a walkout receipt.
A)True
B)False





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