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Multiple Choice Quiz
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1
An organizational ________ is the set of shared company values and norms that shape the way employees and groups interact with one another.
A)structure
B)standard
C)culture
D)design
2
A type of organizational design that depends on the changing forces in a firm's competitive environment is best referred to as ___________.
A)a functional structure
B)a geographical divisional structure
C)an organizational culture
D)a contingency approach to organizational design
3
Of the following, which statement would be considered false about the concept of functional organizational structures?
A)The managers of each function are responsible for predicting how changing competitive forces in the environment are likely to affect the performance of their departments and the firm.
B)Successful organizational design begins when a company develops a functional structure to better help it with various tasks.
C)Under this concept, marketing managers have no need to monitor the changing consumer needs.
D)A functional structure occurs when managers group a company's activities, employees, and resources into functions.
4
All of the following except _______ are considered advantages of a functional structure.
A)it helps a company pursue its business model successfully
B)it is highly effective in situations when the company is expanding globally
C)it improves the company's ability to motivate its employees
D)it makes it possible for companies to use empowered trams effectively
5
A structure that groups employees by function but allows them to focus their activities on a particular product line or type of customer is called a/an _______.
A)product structure
B)geographic structure
C)functional structure
D)divisional structure
6
To better service the needs of different types of customers, a company should move to a/an ________.
A)market structure
B)functional structure
C)geographic structure
D)product structure
7
All of the following are considered disadvantages of a divisional structure except __________.
A)it has higher operating costs
B)it can result in slower decision making
C)it allows for more precise focus on a specific product
D)it can decrease or impede performance
8
A structure that groups people and resources in two ways, simultaneously - by function and by product - is called _________.
A)a divisional structure
B)a functional structure
C)a matrix structure
D)an allocative structure
9
Of the following, which one is not true regarding the length of an organization's hierarchy?
A)Flat organizations typically have many divisions.
B)The number of levels in a hierarchy varies from organization to organization.
C)The higher the hierarchy the longer it may take for decisions from the top to reach lower levels.
D)Information may become distorted in companies with tall hierarchies.
10
________ is described as the use of rules and standard operating procedures to coordinate operations whereby managers only intervene to take corrective action.
A)A functional structure
B)Management by objectives
C)Management by exception
D)An integrating mechanism





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