Managing Organizational Behavior: What Great Managers Know & Do, 2/e
Timothy T. Baldwin,
Indiana University William H. Bommer,
California State University - Fresno Robert S. Rubin,
DePaul University
ISBN: 0073530409 Copyright year: 2013 Table of Contents
About the Authors | Preface | Walkthrough | Acknowledgments | | | PART ONE Personal Skills | | | Chapter 1 | Organizational Behavior and Your Personal Effectiveness | Chapter 2 | Managing Stress and Time | Chapter 3 | Solving Problems | Chapter 4 | Making Ethical Decisions | | | PART TWO Interpersonal Skills | | | Chapter 5 | Communication | Chapter 6 | Motivating Others | Chapter 7 | Managing Employee Performance | Chapter 8 | Using Power and Influence | Chapter 9 | Leading Others | | | PART THREE Group and Organizational Skills | | | Chapter 10 | Team Effectiveness | Chapter 11 | Resolving Conflict Through Negotiation and Mediation | Chapter 12 | Recruiting, Selecting, and Retaining Talent | Chapter 13 | Culture and Diversity | Chapter 14 | Making Change | | | Endnotes | Glossary | Index |
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