After you have entered your answers, click the Submit Answers button to review your answers.
You can then click the E-mail The Results button to send the results to yourself or to your professor.

A Free Self-Assessment Questionnaire for Assertiveness

www.queendom.com

As covered in this chapter, communication styles vary from nonassertive to aggressive. We recommended that you strive to use an assertive style while avoiding the tendencies of being nonassertive or aggressive. In trying to be assertive, however, keep in mind that too much of a good thing is bad. That is, the use of an assertive style can transform to an aggressive one if it is taken too far.

The purpose of this exercise is to provide you with feedback on the extent to which you use an assertive communication style. Go to www.queendom.com and do a search for "Assertiveness Test". (Note: Our use of this site is for instructional purposes only and does not constitute an endorsement of any products that may or may not suit your needs. There is no obligation to buy anything.). Choose the Assertiveness Test—Abridged" and agree to the "personal purposes" clause and begin the test.

Complete the quick 10-item questionnaire and hit the scoring button. Read through the interpretation of your results. (Note: Queendom frequently updates its collection of tests, but the site always has good communication-related questionnaires such as the "Communication Skills Test." You may need to do some browsing, but it will be well worth the effort.)

1			How did you score? Are you surprised by the results? Do you agree with the interpretation of your score?
2			Reviewing the questionnaire item by item, can you find aspects of communication in which you are either nonassertive or possibly too assertive? Do you think that your communication style can be improved by making adjustments within these areas of communication?
3			Based on the results of this questionnaire, develop an action plan for improving your communication style. Table 15–1 is a helpful source.