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Online Quizzes
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1
Hardiness refers to a personality trait that allows a person to neutralize stress by perceptually or behaviorally transform negative stressors into positive challenges.
A)True
B)False
2
According to the typology of change, innovative change involves introducing a practice that is new to the industry.
A)True
B)False
3
In Lewin's change model, the "unfreezing" stage involves getting employees to become dissatisfied with the old way of doing things.
A)True
B)False
4
A company's strategic plan outlines the organization's long-term direction and actions necessary to achieve planned results.
A)True
B)False
5
Research in the area of resistance to change revealed that high levels of self esteem were negatively associated with resistance to change.
A)True
B)False
6
Which of the following was not mentioned as a stress reduction technique in the discussion in the text?
A)Biofeedback
B)Hypnotism
C)Holistic Wellness
D)Cognitive Restructuring
E)Both answers B and C
7
Which of the following is not a reason why employees resist change?
A)Past failures
B)Fear of failure
C)Peer pressure
D)Surprise or fear of the unknown
E)Past success
8
__________ is a commonly used method to overcome resistance to change in situations where speed is essential and where the change initiators possess considerable power.
A)Education/communication
B)Facilitation/support
C)Participation/involvement
D)Explicit/implicit coercion
E)Manipulation/co-optation
9
According to the Model of Occupational Stress, __________ is an example of a group-level stressor.
A)Harassment
B)Role conflict
C)Work overload
D)Technology
E)Family
10
A(n) __________ coping strategy consists of using methods such as relaxation, meditation, medication, or exercise to manage stress.
A)escape
B)symptom management
C)control
D)hardiness
E)buffering





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