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Organizational Behavior: Solutions for Management
Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton
Organizing Perceptions and Avoiding Biases

Video Discussion Questions

Video: Study Shows Women Make Better Upper-Level Managers Than Men

Chapter Concepts

  • The importance of perception to managers
  • Understanding the concept of perception
  • How perception occurs
  • External influences on perceptions
  • Internal influences on perception
  • Impression management
  • Stereotypes
  • Perceptual errors
  • Understanding the attribution theory of behavior



1

Do you believe Ms. Friedman’s idea of “appearing confident” has influenced her ability to rise to her top-level management position of today? Explain.
2

What types of external influences on perception may Ms. Friedman have experienced in her rise to top-level management? Explain your rationales.
3

How would impression management skills be of significant importance to women desiring to achieve top-level management positions?




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