WebQuest

Chapter 12: Los servicios al público

WebQuest

Los servicios al público

Objective

To talk about services available in Spanish-speaking countries
To talk about going to the hair salon
To talk about having your clothes cleaned
To talk about using the services of the post office
To talk about bank transactions
To talk about things that may or may not happen
To talk about what you would like, wish, or hope others would do

Notes

You may wish to provide students with the following list of vocabulary words before they begin the activity.

	la campaña de publicidad	advertising campaign
	el cuestionario	questionnaire
	la empresa anunciadora	advertising agency
	el jefe	boss
	el negocio	business
	la Red	The Internet
	supervisar	to supervise
	útil	useful

Remind students that they will need to use the present subjunctive as they complete the Antes de navegar section of the worksheet.

After students click on the kind of store they wish to visit, they should be encouraged to explore the links embedded in each site in order to complete the Primera parte of the ¡A navegar! section. If time is a concern, you may wish to have each student explore only one or two of the four categories provided.

Students who choose to advertise a bank in the Después de navegar section should be encouraged to read Conexiones on page 360 of the textbook before completing this activity.

Explain to students that the Bugadería Tintorería Mari link is from Barcelona and that, if they click on the beach ball, the information is also available in Catalan.

Expansion

After students have completed the Antes de navegar section, have them share their answers as someone records them on the chalkboard or on an overhead transparency. As a means of providing students with more oral practice of the present subjunctive, have students synthesize the information by making generalized statements such as, Las personas en nuestro barrio quieren que la tintorería acepte tarjetas de crédito. Las personas en nuestra comunidad prefieren un banco que no cierre hasta las ocho de la noche.

Have students prepare their advertisements from the Después de navegar section on poster board. Display them throughout the classroom. Students can then "visit" various places and role-play a dialogue that might take place between a store clerk and a customer who is interested in obtaining more information about the services mentioned in the advertisement.

Students who choose to advertise the services of a post office might want to visit the following sites in order to get some ideas for their ads:

Arte Postal contains links to a variety of sites about postal art. Students can access an introduction to the movement, examples of postal art from Latin America, visual poetry (some of which is in Spanish), and links to sixty-three different pages about postal art from around the world.

País Virtual contains a gallery of stamps that students can view before attempting to create their own.

Have students who visit the Rizos Las Colecciones site explore other sections of the main page. After reading the Consejos section as an example, students can give their own advice about skin care, hairstyles, and other beauty tips using the present subjunctive. Have students write the information in the format of a newspaper beauty column.

Students who explore the Rizos Las Colecciones may wish to look at the hairstyles until they find one that they like. They can then role-play a conversation between a stylist and a client in which the client uses the present subjunctive to describe how he or she wants his or her hair cut (using the picture as the stimulus). This activity can also be done with two people trying to convince the other to select a particular hairstyle. Possible scenarios: parent/child, best friends.