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Public Speaking for College and Career, 6/e
Hamilton Gregory

Reaching the Audience

Chapter Overview

To be an effective speaker, concentrate your attention and energies on your audience, and have a strong desire to communicate your message to them. Analyze the listeners beforehand and adapt your materials and presentation to their needs and interests.

To get information about an audience, you can interview the program director or whoever invited you to speak, you can interview a few future listeners, or you can conduct a survey of your listeners.

A wide diversity of listeners—men and women of different ages, races, nationalities, ethnic groups, religions, economic levels, and physical abilities—are likely to be in your audiences.

When speaking to international audiences, learn as much as you can about the culture of the listeners. One of the best ways to learn is to consult an expert. Learn nonverbal signals, be careful with jargon and slang, and maintain a serious, formal tone. If possible, provide handouts covering some of your main points a day or two before a presentation.

Extend the same sensitivity to America's diverse cultures. Avoid ethnocentrism, the belief that one's own cultural group is superior to other groups. Learn the expectations and viewpoints of different cultures, but treat your knowledge as possible clues, not absolute certainties. As much as possible, treat listeners primarily as individuals who may have characteristics that do not coincide with those of others in their cultural group.

Try to accommodate the needs of listeners with disabilities. If you are in doubt about what they need, simply ask them. Never treat adults with disabilities as if they were children, and don't equate physical limitations with mental limitations.

Analyze and adapt your presentations to such factors as age, gender, educational levels, occupations, religious affiliations, and economic and social status.

Consider your listeners' level of knowledge about your material, their level of interest in your subject matter, their needs and desires, and their attitudes toward the goal, the speaker, and the occasion.

Analyze the occasion in order to gather details about the time limit, the purpose of the meeting, other events on the program, and the number of people who will attend.

Be prepared to adapt to the needs of the listeners during the speech itself. Be sensitive to the cues that indicate boredom, restlessness, or lack of understanding.