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1 | |
As the demographics of the U.S. continue to become more diverse, researchers predict that by the year 2050 ______________ percent of Americans will be Black, Hispanic, or Asian American. |
| | A) | twenty-five |
| | B) | fifty |
| | C) | seventy-five |
| | D) | ninety |
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2 | |
Based on your understanding of culture from the readings in chapter two, which of the following statements is accurate? |
| | A) | Culture is learned: it is not innate. |
| | B) | Gender and sexual orientation are not real characteristics of culture. |
| | C) | Culture exerts little influence over how we view the world. |
| | D) | Most people are highly aware of the culture they grew up in. |
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3 | |
Which statement accurately captures the difference between monochronic and polychronic views of time? |
| | A) | Polychronic cultures are very concerned with punctuality. |
| | B) | Monochronic cultures are more concerned with relationships than being on time. |
| | C) | Polychronic cultures view time as a tangible substance. |
| | D) | Monochronic cultures view time as a tangible substance. |
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4 | |
When you are involved in business dealings with a different culture, the way a person's business card is treated tells you |
| | A) | how formal the culture is |
| | B) | that your business relationship can be terminated if you fail to understand social customs |
| | C) | how the culture uses time |
| | D) | how tolerant the culture is of conflict |
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5 | |
Groups that have a clear identity within the major culture are called |
| | A) | emerging cultures |
| | B) | counter cultures |
| | C) | co-cultures |
| | D) | All of the above |
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6 | |
Which of the following statements about co-cultures is accurate? |
| | A) | Attitudes about the use of silence can vary from one co-culture to the next. |
| | B) | Attitudes about conflict are relatively consistent across co-cultures. |
| | C) | Nonverbal behavior, like eye contact, is universally understood. |
| | D) | Most co-cultures believe that moderate to high levels of self-disclosure is a good idea. |
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7 | |
If you ask a co-worker about his ethnicity and he replies "I'm Sioux," the individual is classifying himself mainly according to |
| | A) | religion |
| | B) | culture |
| | C) | national roots |
| | D) | geographic roots |
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8 | |
Adler and Elmhorst suggest that one attribute of co-cultures has the ability to overshadow others. What is that attribute? |
| | A) | age |
| | B) | religion |
| | C) | disability |
| | D) | location |
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9 | |
According to research done by Dawn Braithwaite, the most important thing to remember when offering help to people with a disability is |
| | A) | to call the person by name |
| | B) | to apologize for your lack of understanding about the disability |
| | C) | wait for the person with a disability to ask for help |
| | D) | that he/she maintain control over if, when, and how help is given. |
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10 | |
When you are communicating with an individual in a wheelchair remember the following suggestions |
| | A) | place yourself at eye level with the person. |
| | B) | ask the person what happened to have wound up in a wheelchair. |
| | C) | it is okay to lean on a wheelchair since it is not really part of the person's body. |
| | D) | all of the above. |
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11 | |
Based on Edward Hall's discussion of the ways in which various cultures deliver messages, using language as the main way of expressing feelings represents which type of culture? |
| | A) | High-context |
| | B) | Low-context |
| | C) | No-context |
| | D) | None of the above |
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12 | |
The attitudes a culture holds about differences in authority is known as |
| | A) | uncertainty avoidance |
| | B) | task orientation |
| | C) | power distance |
| | D) | individualism |
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13 | |
All of the following are markers of a collectivist culture except: |
| | A) | Collectivist cultures have tight social frameworks. |
| | B) | Individuals in collectivist cultures believe the welfare of the group is as important as their own. |
| | C) | Individuals in collectivist cultures feel primary loyalty to the group to which they belong and to other members of the group. |
| | D) | Collectivist cultures offer their members a great deal of freedom. |
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14 | |
Cultures that believe in a high power distance would agree with which of the following statements? |
| | A) | It is a fact of life that power is distributed unequally. |
| | B) | Employees should respect those in high positions in the company. |
| | C) | It is often difficult to distinguish status and rank. |
| | D) | All of the above. |
| | E) | "a" and "b"only. |
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15 | |
Which of the following is the correct term for describing how accepting a culture is regarding a lack of predictability? |
| | A) | uncertainty avoidance |
| | B) | task orientation |
| | C) | power distance |
| | D) | individualism |
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16 | |
Which of the following countries do Adler and Elmhorst talk about as highly task oriented: |
| | A) | Thailand |
| | B) | Canada |
| | C) | Portugal |
| | D) | Switzerland |
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17 | |
When you encounter an ethical challenge in a diverse cultural business situation, you can respond in several ways. Suppose you are asked to accept a bribe which would normally go against your personal morals, and you decide to accept it anyway. This is an example of which style? |
| | A) | Avoiding |
| | B) | Accommodating |
| | C) | Negotiating-Compromising |
| | D) | Forcing |
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18 | |
All of the following suggestions can help you create and improve relationships with members of different cultures except: |
| | A) | avoiding the temptation of talking down to others |
| | B) | thinking about diversity as an opportunity |
| | C) | relying on your own experience and/or media information to understand differences and avoiding talking about them |
| | D) | making an effort to learn about other cultures |
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19 | |
Adler and Elmhorst describe eight dimensions of organizational culture. From this list, which one considers the way procedures should be followed? |
| | A) | Sociability |
| | B) | Power distribution |
| | C) | Conflict tolerance |
| | D) | Degree of structure |
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20 | |
When is the best time to set a positive tone in an organizational culture? |
| | A) | The earliest phase of an organization's life |
| | B) | Immediately following a merger with another company |
| | C) | When the economy is good |
| | D) | All of the above |
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2002 McGraw-Hill Higher Education