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Chapter Objectives
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After reading this chapter, you should be able to:
  1. Identify and describe the characteristics of intercultural conflict.
  2. Define interpersonal conflict and its characteristics.
  3. Identify five different types of conflict.
  4. List the basic principles of nonviolence.
  5. Suggest some ways in which cultures differ in their views toward conflict.
  6. Understand how people come by their conflict strategies.
  7. Identify and describe four styles for dealing with intercultural conflict.
  8. Discuss the relationship between ethnicity, gender, and conflict communication.
  9. Define social movements.
  10. Explain why it is important to understand the role of the social and historical contexts in intercultural conflicts.
  11. Discuss some suggestions for dealing with intercultural conflicts.







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