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1 | | Difficult or threatening questions should be: |
| | A) | asked at he beginning of the questionnaire |
| | B) | hidden in the middle of the questionnaire. |
| | C) | scattered throughout the questionnaire. |
| | D) | contained in the conclusion of the questionnaire. |
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2 | | Respondent trust and rapport will be greatest and skepticism the least at what point in the questioning process? |
| | A) | At the beginning |
| | B) | Early in the process |
| | C) | In the middle of the process |
| | D) | Toward the end of the process |
| | E) | At the conclusion of the process |
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3 | | The most common way to group questionnaire items is by: |
| | A) | topic. |
| | B) | scale type. |
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4 | | If every respondent is to be asked every question, ________ branching will be required. |
| | A) | extensive |
| | B) | limited |
| | C) | very little |
| | D) | no |
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5 | | A question followed by statement saying, "If so, go to page 3." is an example of a ________ branch. |
| | A) | implied |
| | B) | explicit |
| | C) | mandatory |
| | D) | unconditional |
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6 | | An unconditional branch directs the questioning process for: |
| | A) | those who answer affirmatively to the previous question. |
| | B) | those who answer negatively to the previous question. |
| | C) | all those who reach that point in the interrogation. |
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7 | | Branching is virtually unlimited for ________ questionnaires. |
| | A) | telephone interview |
| | B) | personal interview |
| | C) | postal mail survey |
| | D) | online Web survey |
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8 | | The ________ sophisticated the responding population, the more elaborate the scale instructions ordinarily must be. |
| | A) | less |
| | B) | more |
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9 | | Which is NOT an element of instructions to respondents? |
| | A) | How and where to report or record the responses. |
| | B) | What items or statements to rate. |
| | C) | What standard or criteria to use. |
| | D) | How to use the scale. |
| | E) | When the questionnaire must be completed. |
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10 | | For telephone or personal interview surveys, instructions for the interviewer listed within the questionnaire are ________ needed. |
| | A) | always |
| | B) | often |
| | C) | sometimes |
| | D) | seldom |
| | E) | never |
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11 | | How many rating scales should appear on a single rating card? |
| | A) | Only one, on both sides. |
| | B) | Two, one on each side. |
| | C) | As many as will fit, on one side. |
| | D) | As many as will fit, on both sides. |
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12 | | Rating cards are ordinarily use: |
| | A) | only for personal interview surveys. |
| | B) | for telephone and personal interviewing. |
| | C) | only for postal mail surveys. |
| | D) | for all self-administered questionnaires. |
| | E) | for any kind of data collection. |
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13 | | The concluding portion of a questionnaire often contains: |
| | A) | items that are delicate or sensitive. |
| | B) | items that are potentially threatening or intimidating. |
| | C) | items to measure demographic or biographic status. |
| | D) | All of these. |
| | E) | None of these. |
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14 | | Demographic items are almost always included in order to: |
| | A) | provide a profile of the nature of the sample. |
| | B) | allow comparison of the sample with the population. |
| | C) | divide the sample into subsamples for comparison. |
| | D) | All of these. |
| | E) | None of these. |
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15 | | Which of the following does not help determine the respondents' stage in the family life cycle? |
| | A) | Age of respondent |
| | B) | Age of oldest child |
| | C) | Marital status |
| | D) | Employment status |
| | E) | All help determine family life cycle state. |
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16 | | Items where respondents record, circle, or check off a number ________ require precoding. |
| | A) | do |
| | B) | do not |
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17 | | What kind of questionnaires require NEITHER item precoding nor record formatting on the questionnaire? |
| | A) | Email questionnaires or attachments |
| | B) | Online questionnaires coded in HTML |
| | C) | Postal mail questionnaires |
| | D) | Interview questionnaires |
| | E) | All questionnaires of every kind require some precoding or record formatting on them. |
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18 | | The record formats printed on questionnaires indicate: |
| | A) | what values will be entered into the file. |
| | B) | the files to which the data will be entered. |
| | C) | what rows each item will be entered into. |
| | D) | what columns each item will be entered into. |
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19 | | The spreadsheet data entry record format for a multiple-choice, multiple-response item must allow for one variable for: |
| | A) | each such question. |
| | B) | each alternative listed in the question. |
| | C) | each respondent who completes that item. |
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20 | | Which would NOT be appropriate when a questionnaire is submitted to a pretest? |
| | A) | Observe how easy or difficult it is for respondents. |
| | B) | Note how long it takes respondents to complete the task. |
| | C) | See if they understand the questions, scales and instructions. |
| | D) | Ask them for their reactions or suggestions. |
| | E) | Enter the data to be included in the actual survey. |
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