The fifth edition of this highly-regarded, classic book on managing for quality combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today’s leading trainers and consultants at the Juran Institute -- Modular organization of topics into four parts to enable instructors (and the reader) to customize topic coverage easily for different classes, as follows: Foundation, Managerial Concepts, Functional Applications and Statistical Techniques. This book is very useful for: senior-level undergraduate and graduate classes in business and engineering schools practitioners of Quality including those preparing for the ASQ certification examinations Certified Quality Engineer, Quality Manager, Software Quality Engineer, and Reliability Engineer executives and practitioners of Performance Excellence, Operational Excellence, Six Sigma and Lean Black Belt and Green Belt workshops. |
2007 McGraw-Hill Higher Education