This is an accessible text written to address students with a variety of backgrounds. Its active learning approach emphasizes productivity by featuring an applications section at the end of every chapter. Students are encouraged to apply learned concepts in these applications.

Instructor feedback has led to a reorganization of chapter material in this new edition (see New Features). The Ninth Edition incorporates up-to-date examples and exercises that feature companies that students will recognize.

In addition, the supervision dilemmas, illustrations, and end-of-chapter exercises have all been updated and revised in keeping with reviewer feedback so the book has a fresh look at how supervision leads to productivity.